Smart Privacy Policy
Last updated: [30.9.2026]
At Smart IPTV, we respect your privacy. This policy explains what information we collect, why we collect it and how we protect it when you use our website, request a free trial or buy a subscription.
Information We Collect
We collect only the details we need to run our service. This may include:
- Contact details: your name, email address and WhatsApp number when you message us or fill in a form.
- Order details: the plan you choose and your payment status. Payments are handled by third-party payment providers, and we do not store your full card number.
- Device details: the type of device you use, so we can give you the right setup help.
- Technical data: your IP address, browser type, pages visited and time spent on our site.
How We Use Your Information
We use your information to:
- Reply to your questions and give setup support.
- Set up your free trial or subscription and send your login details.
- Process payments and prevent fraud.
- Improve our website, service quality and customer experience.
- Send important service messages, such as account or order updates.
We do not sell your personal information.
Payments
Payments are processed by trusted third-party providers. They collect and handle your payment details under their own privacy policies. Smart IPTV receives only the confirmation of your payment.
Cookies
Our website uses cookies to remember your settings, understand how visitors use the site and improve performance. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you turn them off.
Sharing Your Information
We share your information only when needed, and only with:
- Payment providers that process your order.
- Service providers that help us run our website, email and analytics.
- Authorities, if the law requires us to do so.
These partners may use your data only to provide their services to us.
Data Retention
We keep your information only as long as we need it to provide our service, meet legal duties and resolve disputes. After that, we delete it or make it anonymous. Data Security
We use reasonable technical and organizational steps to protect your information from loss, misuse and unauthorized access. No online system is completely secure, so we cannot promise absolute security. Please keep your login details private. Your Rights
Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or limit how we use it, and to ask for a copy of it. If you live in the EU, UK or California, these rights are protected by local law. To make a request, contact us using the details below.
Children’s Privacy
Our website and services are not meant for children under 16. We do not knowingly collect information from children. If you believe a child has sent us personal data, please contact us and we will delete it.
International Visitors
Smart IPTV serves viewers worldwide, so your information may be processed in countries other than your own. We take steps to handle it safely wherever it is processed.
Third-Party Links
Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing your information.
Changes to This Policy
We may update this policy from time to time. The new version will appear on this page with a new “Last updated” date.
Contact Us
Questions about your privacy? Please reach us through our [Contact page]